PEW Research fotografa l’ascesa irresistibile dei sistemi di instant messaging.
Some 42% of online Americans use instant messaging, and 24% of instant
messagers say they use IM more frequently than email. This translates to 53 million American adults who instant message and over 12 million who IM more than emailing. On a typical day, 29% of instant messengersâ€”or roughly 15 million American adultsâ€”use IM.